privacy notices

The pro­tec­tion of your per­so­nal data is important to you — and the­re­fo­re also to us. The­re­fo­re we inform you on this page e.g. about which data we collect from you, what we need this data for and how you can dis­agree with the data collec­tion.

Our mot­to is always: data pro­tec­tion pro­tects peop­le, not data!

What rights do users of have?

  • You can request infor­ma­ti­on about what data is stored about you.
  • You can demand cor­rec­tion, dele­ti­on and blocking if legal bases exist for it.
  • If you have set up a custo­mer account, you can dele­te it.
  • You can object to the adver­ti­sing address (adver­ti­sing con­tra­dic­tion).

To use your rights, plea­se send a let­ter by post to:

Mobi­li­ty goes Addi­ti­ve e.V.
Bel­le­vu­e­stra­ße 3
10785 Ber­lin


or via mail to

When will your data be deleted?

Your data will be dele­ted as soon as it is no lon­ger necessa­ry for the ful­fil­ment of the pur­po­se for which it was collec­ted (e.g. wit­hin the scope of a con­trac­tu­al rela­ti­ons­hip). Your data must also be dele­ted if their sto­ra­ge is inad­mis­si­ble (espe­ci­al­ly if the data is incor­rect and a cor­rec­tion is not pos­si­ble). Blocking takes the place of dele­ti­on if the­re are legal or actu­al obsta­cles (e.g. spe­cial sto­ra­ge obli­ga­ti­ons).

When does the website collect and process personal data?

We are awa­re of the impor­t­an­ce you attach to the care­ful hand­ling of your per­so­nal data when using our ser­vices. We are plea­sed about your visit to our web­site and would like to exp­lain to you trans­par­ent­ly whe­ther and when your per­so­nal data is collec­ted and pro­ces­sed.

All data is collec­ted and pro­ces­sed for spe­ci­fic pur­po­ses. The­se may result from tech­ni­cal neces­si­ties, con­trac­tu­al requi­re­ments or express user wis­hes.

For tech­ni­cal rea­sons, cer­tain data must be collec­ted and stored when using This inclu­des the date and dura­ti­on of the visit, the web­sites used, the iden­ti­fi­ca­ti­on data of the brow­ser and ope­ra­ting sys­tem type used and the web­site from which you are visi­ting us.

For con­trac­tu­al rea­sons, we also requi­re per­so­nal data from you in order to per­form our ser­vices and to be able to exe­cu­te the con­trac­tu­al rela­ti­ons­hips con­clu­ded with you. This data is used for ticket boo­kings, payment pro­ces­sing and credit checks.

Your pos­tal con­tact data (name, first name, pos­tal address) will be used for adver­ti­sing by post and mar­ket rese­arch pur­po­ses, pro­vi­ded you do not object to such use… Like­wi­se, the e-mail address that we have recei­ved from you in con­nec­tion with the sale of a pro­duct or ser­vice can also be used for adver­ti­sing pur­po­ses.

If you would like to sub­scri­be to the news­let­ter offe­red on the web­site, we requi­re an e-mail address from you as well as infor­ma­ti­on that allows us to veri­fy that you agree with the owner of the e-mail address pro­vi­ded and with the rece­ipt of the news­let­ter.

We use the so-cal­led dou­ble opt-in pro­ce­du­re to ensu­re that news­let­ters are sent out in agree­ment. In the cour­se of this, the poten­ti­al reci­pi­ent can be inclu­ded in a dis­tri­bu­ti­on list. Sub­se­quent­ly, the user recei­ves the oppor­tu­ni­ty to con­firm the regis­tra­ti­on in a legal­ly secu­re man­ner by means of a con­fir­ma­ti­on e-mail. The address is only actively inclu­ded in the dis­tri­bu­ti­on list if it is con­fir­med.

We use the­se data exclu­si­ve­ly for the dis­patch of the requested infor­ma­ti­on and offers.

Newsletter2Go is used as news­let­ter soft­ware. Your data will be trans­mit­ted to Newsletter2Go GmbH. Newsletter2Go is pro­hi­bi­ted from sel­ling your data and using it for pur­po­ses other than sen­ding news­let­ters. Newsletter2Go is a Ger­man, cer­ti­fied pro­vi­der selec­ted in accord­ance with the requi­re­ments of the Basic Data Pro­tec­tion Ordi­nan­ce and the Federal Data Pro­tec­tion Act.

Fur­t­her infor­ma­ti­on can be found here:

You can revo­ke your con­sent to the sto­ra­ge of the data, the e-mail address and their use for sen­ding the news­let­ter at any time, for examp­le via the “Unsub­scri­be” link in the news­let­ter.

For this rea­son, we ask you to inform yours­elf about our data pro­tec­tion mea­su­res at regu­lar inter­vals by inspec­ting our data pro­tec­tion decla­ra­ti­on.

You can object to the use of your data for adver­ti­sing pur­po­ses at any time with effect for the future. You can send your objec­tion via our con­tact form or by e-mail to (adver­ti­sing objec­tion).

Who is responsible for data collection and processing? collects and pro­ces­ses your data as the data con­trol­ler.

The appoin­ted data pro­tec­tion offi­cer is Mrs Chris Newi­ger. If you have any ques­ti­ons, sug­ges­ti­ons and/or cri­ti­cism regar­ding, plea­se con­tact us:

Mobi­li­ty goes Addi­ti­ve e.V.
c/o Deut­sche Bahn AG
Bel­le­vu­e­stra­ße 3
10785 Ber­lin

If you have any ques­ti­ons or sug­ges­ti­ons regar­ding data pro­tec­tion, plea­se send an e-mail to

Is data encrypted?

The trans­mis­si­on of data and e-mails on the Inter­net is nor­mal­ly unen­cryp­ted and is the­re­fo­re not pro­tec­ted from exter­nal access. To pro­tect the data in your user account, the con­nec­tion to the user account is always encryp­ted using TLS. Sin­ce the con­fi­den­tia­li­ty of the infor­ma­ti­on trans­mit­ted during trans­mis­si­on is not gua­ran­teed when con­tac­ting us by e-mail, we recom­mend that con­fi­den­ti­al infor­ma­ti­on be sent exclu­si­ve­ly by let­ter..

Is data passed on?

We do not pass on data to third par­ties or Group com­pa­nies unless requi­red by the busi­ness rela­ti­ons­hip. If we use sub­con­trac­tors or vica­rious agents, they are con­trac­tual­ly obli­ged to pro­cess the data exclu­si­ve­ly wit­hin the scope and for the pur­po­ses of our order.

Updating with new functionalities

We adapt the data pro­tec­tion noti­ce to chan­ged func­tio­na­li­ties. We the­re­fo­re recom­mend that you read the data pro­tec­tion noti­ce when cal­ling up the new ver­si­on of

sta­te: May 2018